Privacy Policy
Last updated: 8 September 2026
This policy explains what personal information Ahaidea Corp. collects
through ahaidea.com and the regional sites we run under it, why we collect it, and what
you can ask us to do with it.
1. What we collect
When you create an account:
- your user name and password;
- your name, email address and phone number;
- your city, province and country;
- optionally, your street address, postal code and date of birth;
- whether you want to receive marketing email.
When you post something: what you write, and any photograph you upload.
When you place an order: the name, phone number and delivery address you
enter for that order, and what you ordered. We do not take payment on the site, so we
never see or hold a card number.
When we confirm your phone number: the number itself and the fact that it
was confirmed. If the confirmed number is different from the one on your account, we
update your account to the confirmed one.
Automatically, as with any website: your IP address, the pages you look at
and roughly when. We use cookies to keep you signed in and to remember what is in your
basket.
2. Why we collect it
- to run your account and let you sign in;
- to show your postings to other people, which is what posting is for;
- to take an order, contact you about it, and deliver it;
- to confirm that a phone number given at checkout really reaches you;
- to answer you when you write to us;
- to understand which parts of the site are used, so we can improve them;
- to deal with abuse, fraud and anything the law requires us to act on.
We do not use your information for anything else without asking you first.
3. What other people can see
Anything you post — the text, the photographs, and the contact details you choose to
put in a listing — is public. Please do not put anything in a posting that you would
not want a stranger to read. Your account details are not shown to other users.
4. Who else sees it
We do not sell your personal information, and we do not rent or trade it. We share it only:
- with Twilio, which delivers our text messages, and only the number
being messaged;
- with Google, through Google Analytics and Google Translate, which are
built into our pages. These see visit information such as your IP address and the pages
you view, and are subject to Google’s own privacy policy;
- with the email service that carries our messages to you;
- where the law requires it, or to protect someone’s safety or our legal rights.
These providers may process information outside Canada, and while it is there it may be
subject to the laws of that country.
5. How long we keep it
We keep your account for as long as it is open. Postings stay until you delete them or we
remove them. Order records are kept as long as our tax and business records require.
One-time verification codes are kept only for the few minutes they are valid, and are
thrown away once used.
6. Keeping it safe
We take reasonable steps to protect the information we hold, and we limit who inside the
company can reach it. No website can promise perfect security. If a breach ever put your
information at real risk of harm, we would tell you and the Privacy Commissioner, as
Canadian law requires.
7. Your choices
- See and correct: most of what we hold about you is on your
“Edit Information” page and you can change it yourself at any time.
- Ask for a copy: write to us and we will tell you what we hold
about you.
- Delete: ask us to close your account and we will delete it. Postings
you made may stay unless you delete them too. We keep what we must for legal or
accounting reasons.
- Marketing email: turn it off on your account page, or use the
unsubscribe link in the message.
- Text messages: reply STOP to stop them.
- Cookies: your browser can block or clear them, though the site will
not keep you signed in if you do.
8. Children
The site is not intended for children under 13, and we do not knowingly collect their
information. If you believe a child has given us information, please tell us and we will
remove it.
9. Changes
We may update this policy. The date at the top shows when it last changed, and we will
say so on the site when a change matters.
10. Getting in touch
For any question about this policy, or to make one of the requests above:
Ahaidea Corp.
4065 Chesswood Drive, North York, Ontario M3J 2R8, Canada
416-784-5111 · [email protected]
If you are not satisfied with our answer, you may contact the Office of the Privacy
Commissioner of Canada.
See also our Terms of Use and our
SMS Program Terms.